Layer 1: per-person anti-flood (every plan)
Watches each user separately, by account, IP and device. Anyone writing too fast or repeating the same thing gets muted briefly, and repeat offenders get longer mutes. Your moderation team is never affected.
Layer 2: automatic anti-raid (Pro and above)
Looks at the chat as a whole and estimates the risk from signals such as how many different people are breaking the rules at once or how many messages are exact copies. A crowd arriving on its own never triggers anything.
| Level | What changes |
|---|---|
| 🟢 Normal | Everything works as usual. |
| 🟡 Watch | Stricter limits for people writing fast. Anyone on a VPN or proxy can’t write. |
| 🟠 Alert | Strict limits and automatic guest-to-member promotions are frozen. VPNs and proxies are read-only. |
| 🔴 Anti-raid | Guests become read-only. Registered users keep talking, unless they use a VPN or proxy. |
Once the attack is over, protection drops one level at a time after a calm period. If you see an attack coming, you can force the top level manually for 15 minutes. Every incident is logged with its duration and the number of identities sanctioned. Exact thresholds are not published so they’re harder to game.
Members count towards detecting an attack too: one account going over the pace gets muted, and several at once raise the chat’s level.
Block VPNs and proxies by hand (Pro and above)
Separately from anti-raid, your team has a switch in Moderation that stops anyone on a VPN or proxy from writing, handy when someone keeps changing IP to dodge a ban. While it is on, staff see a reminder banner at the top and affected users see in the text box that they can’t write right now, with a muted-speaker icon.
Frequently asked questions
Can anti-raid block my real audience?
A crowd on its own doesn’t trigger it. At the top level only guests become read-only; registered users and your team keep writing.
Can I turn it off?
Automatic protection is always on, but you can force the top level manually for 15 minutes.
Can I block VPNs and proxies all the time?
Yes, from the Pro plan: Moderation has a “Block Proxy/VPN” switch you can use at any time, not only during a raid.